Customer Care Agent / Career Consultant (m/w/d) English



Department: Customer Care

Team Size: 20

We are looking for the very best customer service champions to join our team. We care about what we do and how we do it.

In your role, you will:

  • You are the first contact for our candidates after their registration on our platform.
  • Handling candidates enquiries as they come in via phone, whatsapp and email
  • Proactively identify issues and problems before they arise
  • You are responsible for the quality assurance and optimization of our candidate profiles.
  • You think outside the box and take on one of the most important roles in the company – the voice of our candidates

Your profile:

  • You are organized, detail-oriented and have a passion for customer service and a deep empathy for the customer experience
  • Strong written and verbal communication skills
  • Pragmatic mindset and entrepreneurial drive
  • Strong communication skills over different levels
  • Work experience in costumer care and start-up environment is a plus
  • Excellent language skills (written and spoken) in English; other languages are considered as a plus
  • Experience within a costumer service environment is a plus
  • Enjoy being a team-player within an international team and shift work should not represent a problem

Your benefits:

  • A diverse and international team with highly engaged and skilled peers
  • Bright office in the heart of Berlin, llarge roof terrace and air conditioning
  • Our Feel Good Manager makes sure that our office is stocked with delicious Organic fruits, amazing Fairtrade coffee and organizes legendary team events for us

About Medwing






Customer Care


Berufseinsteiger, mit Berufserfahrung


Johanna Baudenbacher




Tel. 030-549082963


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